What is Communication Skills

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communication skills

Communication is the way of transmitting, receiving and exchanging information, that is, speaking or writing, listening or reading. Good spokespersons listen carefully, speak or write clearly, and respect different opinions.

A manager can be highly qualified and trained, but if he does not have good communication skills, all his abilities will become insufficient. The manager must effectively communicate his instructions to subordinates in order to do his job properly.

4 Types of Communication

1. Verbal communication

Verbal communication is the most common type of communication, it involves the use of speech or sign language to exchange information, verbal communication can occur directly or through other channels such as: cell phones, radio and video conferencing. Since your job includes conducting business meetings, presentations, and phone calls, your employer will expect you to have good oral communication skills.

2. Non-verbal communication

Have you ever seen a Kathakali performance? This classic Indian dance form depicts myths. There were three types of characters in the play: the good guys, the gray ones, and the bad guys. These characteristics are expressed through posture, gestures and facial expressions.

What we do during a conversation often speaks louder than real words. Non-verbal communication comprises facial expressions, posture, eye contact, hand movements, and touch. For example, if you are talking to your boss about the idea of ​​saving, it is important to pay attention to both his verbal and non-verbal communication. Your boss may verbally agree with your opinion, but your non-verbal cues prevent eye contact, sighs, grimaces, etc. prove otherwise.

3. Visual communication

Visual communication uses graphics, diagrams, photographs, maps and logos to communicate information. It is used primarily in conjunction with oral or written communication to simplify information. For example, using slides and charts during a presentation will make it easier for your audience to understand complex data.

Remember Amul’s super cheesy ad campaign? One of the longest running ad campaigns around, it’s a great example of visual communication. Amul Girl is loved by many, and the catchphrase “Utterly Butterly Delicious” has become a historical hit.  Over the years, Amul’s ads have featured light commentary on social issues, politics, global issues, films, sports, and other topics. .

4. Written communication

Written communication is one of the most reliable forms of communication; letters, blogs, books, Email, brochures, and websites are examples of written communication. This link type can be edited, changed, and modified to optimize quality. This may be record and used as an evidence for future reference.

Written communication includes written, print, or print communication; this is done through channels such as mail, text messages, email, social media and books; companies may prefer written communication because it is less likely to be distorted; For example, a written message from a business plan ensures that everyone gets the same message and can refer to it at any time in the future.

Types of Grapevine network:

  • Single chain: In this network, each person communicates with each other in a chain.
  • Gossip networks: In this type of network, each person communicates with everyone else in an indiscriminate way. 
  • Probabilistic Network: In this network, people randomly communicate with other people. 
  • Cluster network: In this network a person communicates only with people he trusts.

Communication of barriers :

  • Cultural differences : The most common barrier to communication. When people from different cultures communicate, they often find it difficult to understand each other’s accent and the shape of words and sentences. They cannot convey their feelings and emotions through translation. Sometimes the translation even spoils the true meaning of the sentence or does not convey the exact wording of the sentence. 
  • Emotional Differences : Sometimes people, happy, sad, or worse, experience a situation without being able to verbally convey their true feelings to a stranger. they lack the precise words needed for the other to understand their grief or joy. Likewise, it is difficult for a person who has not been through these situations to express verbal comfort or empathy. 
  • Physical absence : Despite the fact that we have the best communication technologies today, physical absence still has its drawbacks. The reader may not always understand the meaning of the message sent to him. In the case of messages, the reader only depends on the words. They rarely understand the real motivation behind the message, so physical absence makes the conversation irrelevant.

The Key Skills Required For Effective Communication? 


It is important to understand that any form of effective communication is more than just conveying your thoughts and expressing your opinion. The first step to effective communication is listening carefully. It is very important to teach your child how important it is to give others the opportunity to speak, and also to listen carefully to what the person is saying. Encouraging your child to ask questions is also a good idea for effective communication. However, you need to be taught to do this without disturbing anyone.

Body Language

Another important element of any form of communication is the body language of the speaker and listener. Many teens struggle with this because their body language often shows that they do not feel safe and comfortable in their surroundings. 

While we associate communication with verbal communication, there are many non-verbal communication that are just as important as verbal communication. It is important to understand that instead of just involving your brain and face in the conversation, your entire body should be involved. 

It is important to sit carefully and let them know that you are not only listening, but also listening and understanding what they are saying. Another factor that plays an important role in communication is eye contact. It is important to maintain eye contact with the person you are directing who you communicate with to let them know that you are listening to them and that you are interested in what they have to say.

Effective and responsible words and Expressions

Once your child learns to listen and pay attention, he can learn to speak effectively and acquire the appropriate skills necessary for self-expression. Effective Communication It is important to teach your child the etiquette to follow when communicating with other people.


Another key element of good communication skills, confidence is the key to getting a large group of people to listen and convince them to agree with what you are saying. The teenager needs to understand the key elements of public speaking and should be encouraged to do so from an early age so that he or she can develop confidence and effectively shape his or her point of view.

Quality and Productivity

In addition to communication skills, you must ensure that your setup is efficient and does not affect the quality of communications on remote computers. For this to work, you need to pay attention to the sound quality during the call. Choose the right microphone and be sure to use teamwork tools to help you communicate more effectively with your team. 

These tools can include noise cancellation technology like Krisp, which removes distracting background noise from both you and your team, allowing you to communicate seamlessly with a professional team, no matter where you’re calling from. 

Eliminating background noise increases group focus and improves the quality of team communication.

In Conclusion

Effective communication skills not only help a person enjoy life in a balanced way, but also develop a good work ethic that helps them develop a successful career. If you are interested in hearing what the speaker has to say, it helps a lot and develops a very impressive personality. 

While learning to communicate effectively helps a person develop a strong personality and healthy career, it also helps them develop strong relationships with their parents and spouse, people around you who will take care of you when needed and comfort you when you feel unsafe.

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